New Hosting Provider
NelTek has signed up with a new Hosting Comapny - SiteGround.
We constantly look at core services we use and how we can improve our services for our customers.
In the last six months SiteGround has been constantly receiving positive reviews across the Joomla! community. Many key businesses and individuals have moved to them and found the service outstanding.
SiteGround offer much more than a standard host. They offer Joomla! expertise on top of normal hosting expertise. They are available 24x7x365 via email, support tickets, online chat and phone.
They have written many of their own Joomla! hosting scripts to improve security and speed.
We have been talking to them for a few months and have come to the conclusion they offer more than other hosts on the market.
Next steps are to migrate all accounts to SiteGround. The work has already begun. We have had the need to raise support tickets and already found very speedy support with one being replied to, answered and actually SiteGround fix the issue for us - in 6 minutes!
We will be in touch with customers to explain when they will be migrated and if they need to do anything themselves. Mainly there will be little or no change. Some customers may have to change nameservers on their domain and change email settings.
It is an exciting move and we are pleased to offer better services for all our customers.