This tutorial shows you how to set up Microsoft Outlook 2010® to work with your e-mail account. This tutorial focuses on setting up Microsoft Outlook 2010, but these settings are similar in other versions of Microsoft Outlook. You can set up previous versions of Microsoft Outlook by using the settings in this tutorial.

  1. Start the Outlook Program

  2. Use the Start menu to start Outlook 2010. If you’ve never used Outlook before, it will prompt you to create a new account. In that case, skip ahead to step 2.

    If you’ve previously used Outlook and it doesn’t prompt you, click the File tab, then the Add Account button:


  3. The “Auto Account Setup” screen appears.

  4. When this window appears, leave the spaces empty, choose the Manually configure server settings or additional server types option, then click Next.


  5. The “Choose Service” screen appears.

  6. Choose Internet E-mail, then click Next.

  7. The “Internet E-mail Settings” screen appears.

  8. This is the window where you’ll enter most of your account settings. You want the window to look like this (see below the diagram for the settings you need in each box):


    • “Your Name” is the name that other people will see when you send them e-mail. It should usually be your real name, such as Bill Gates or Joan of Arc or your Company Name.
    • Enter your “E-mail Address”. The address must be the e-mail address of the mailbox you are setting up in outlook.
    • For “Account Type”, choose POP3.
    • Enter mail.YOURDOMAIN e.g. or for both the “Incoming mail server” and “Outgoing mail server (SMTP)”.
    • Enter your e-mail address again as the “User Name”. (The user name must be all lowercase).
    • Type your e-mail password into the “Password” box. This is the password you were given for your e-mail address when it was created for you, or the password you set if you have changed it yourself via webmail.
    • Make sure that “Require logon using Secure Password Authentication (SPA)” is not checked.
    • Do not click “Test Account Settings” or “Next” yet; they will not work until you complete the next steps.
    Ensure the "Remember password" box is ticked.

  9. View “More Settings”.

  10. Click the More Settings button. A new “Internet E-mail Settings” window appears.

  11. Choose the “Outgoing Server” tab.

  12. In the “Outgoing Server” tab, check My outgoing server (SMTP) requires authentication and make sure Use same settings as my incoming mail server is selected:



  13. Choose the “Advanced” tab.

  14. Click the “Advanced” tab, then:

    • Check the This server requires an encrypted connection checkbox. (This will make the POP3 port number change from “110” to “995”; that’s normal.)
    • Change the “Outgoing server (SMTP)” port number from “25” to “465“.
    • Change the “Use the following type of encrypted connection” setting to SSL.
    • Please UNCHECK the "Leave a copy of messages on the server"
    Note: The last setting is different to the picture below

    Those parts of the window should look like this:


  15. Close the “Internet E-mail Settings” window.

  16. Click OK to close the “Internet E-mail Settings” window. The “Add New Account” screen will still be visible.

  17. Test the settings.

  18. Click Next. Outlook will test the settings, then should tell you that “all tests completed successfully”: